Returns & Exchange

Returns & Exchange Policy

We want you to love what you buy from Chill Macha. If you're not completely satisfied, here's how we can help:

Return Policy

• Returns are accepted within 7 days of delivery
• Products must be unused, unwashed, and in original packaging with tags intact
• Refunds will be processed within 5-7 business days after we receive the returned item

Exchange Policy

• Exchanges are available for size or color changes within 7 days of delivery
• Subject to stock availability

Non-Returnable Items

• Customized/personalized products (custom prints, designed items)
• Products that have been worn, washed, or altered
• Items without original tags and packaging

How to Initiate a Return

Contact us at chillmachafashions@gmail.com or call +9652876414 with your order number and reason for return.